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Sender: vanitha 06-09-2017 09:02

Lexicon located at delhi subsources work from Valuepoint. The WC is few lakhs in indian languages. When it comes to payment Raj actual name is Raghav Kalra doesnt pick the phone for nine long months starting January 2017. They send a mail saying the end client of valuepoing has quality issues and hence they will be sending LQA and 50% penalty. After evading for nearly 9 months last week, Raghav kalra forwards a few corrected files belonging to four translators. My work is accurate and the reviewer has made some namesake changes to save his own job which reviewers are notorious for. Based on this they have imposed a global penalty for the entire lot.And the end client does not like to hold a teleconference with translators for clarification. First is the end client of valuepoint is fictitious. Valuepoint is a fraud company notorious for making 50% deductions and so is Lexicon. This i could see from the translators forums. Secondly if at all quality is a genuine issue, lexicon happened to do 50 k words in two days for tamil langauge with 3-4 transators and hence the quality was doomed. I chose very reasonable volumes for two days and my work is accurate. When i threatened a legal action, raj sends the below mail:

You really don't give a damn about anyone, don't you? All you care about the money.

None of us has enough time to write you unnecessary emails nor hear your bullshit over the call because you don't listen nor try to understand. It's not the first time you have worked for us. Earlier, we didn't face any quality issues, hence we paid your invoices without any problem. You might not be aware that you have worked for us on 27 assignments and all are paid.

In this one, we have faced major quality concern and just because of this we have lost the client. We are working with them from last 2 yrs and did a business of more than 60 lakhs, but never faced such payment issues. Everything is ruined because of people like you who talk much but don't deliver.

We are as fair as possible. Given you, client name/number, forwarded all the client emails. We cannot be more transparent.

All the clarification is given. Penalty percentage is final. The payout is prepared. As soon we get the funds from the client, you'll have it too, end of story!

I want to make one thing very clear. DO NOT pass personal comments. We told you such things because we expect you to understand, but if you think all are excuses, it's fine. I do not expect such maturity from you and can clearly see YOUR niggardly mindset. You are crossing the limit.

Kind Regards!

Project Manager

Both lexicon and valuepoint are notorious for their 50% penalty games and even as such the translators are working for pittances and with this so called penalty they are even more sunk. These persons have a narcissistic immunity in their thinking that they are above the law.

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