Forum for Translators: Unable to upload profile photo
Good morning, fellow translators. I am a paying member of TD, but I have not yet been able to upload my profile photo. I select the photo I want from my computer and I can see it in the website as selected, but when I click on "upload" it asks that I kindly select the photo I want. It sounds like it cannot read the file, which is in the correct format, by the way. Any help with this would be greatly appreciated.
Good morning, fellow translators. I am a paying member of TD, but I have not yet been able to upload my profile photo. I select the photo I want from my computer and I can see it in the website as selected, but when I click on "upload" it asks that I kindly select the photo I want. It sounds like it cannot read the file, which is in the correct format, by the way. Any help with this would be greatly appreciated.
Hello Carolina,
Thank you for your inquiry and sorry for the troubles.
Could you e-mail us your photo? We will upload it from our side.
We're happy to serve you!
Sincerely,
TD Support
TranslationDirectory.com
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