Details of the project: It’s training an AI chatbot (reviewing
content in written form for a verbal
tool) in different content types:
travel, fast food, finance,
technology.
Orientation: Creators will receive
project orientation and training
(approx. 2 hours, unpaid). Payment
will only kick in once you
successfully complete your first task.
Orientation will include some short
online modules, and training materials
to use alongside the completion of
actual production tasks.
Your job will be to imagine a
particular customer support situation
and then write up examples of things
you (and people you know) might say on
the phone. We call these statements
“utterances”. For example, we may ask
you to imagine that you want to change
your flight for a trip you have
already scheduled. We may also ask you
to include a date in your utterance.
You would then write up several
different things you or someone might
say in that situation. Each one of the
utterances you write would need to be
different, using different kinds of
words, different styles. You need to
be very creative and write variations
of each sentence in a way that uses as
many new words as possible and uses a
completely different sentence
structure. And you need to be fast!
Sentences don't need to be long. They
need to be unique and applicable to
the situation. Realism is critical.
When you write an utterance, we want
you to think about the kinds of
references someone from your country
would make. Specific companies,
specific government entities, specific
local currency, specific local slang,
specific local brand names.
The specific job task will be to
create one sheet of utterances per
task. On the sheet, there will be
several prompts (scenarios) and the
creator will create several variants
for expressing an utterance that
relates to the prompt. All specific
rules regarding spelling, grammar,
punctuation, glossary term usage, and
other specialized conventions
(orientation will be provided) MUST be
followed. If not, the creator will be
provided with feedback and ask to edit
their sheet of utterances until it
complies with our quality standards.
This job is already available.
Special requirements to the applicants: Creators will receive project orientation and training (approx. 2 hours, unpaid). Orientation will include some short online modules, and training materials to use alongside the completion of actual production tasks. Payment will only kick in once you successfully complete your first task.
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