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TranslationDirectory.com in Questions and Answers

Translation agencies in other countries are also available. More details are at www.TranslationDirectory.com/jobs.htm

Does your database of translation agencies include full contact details or is the database just an e-mail address list?
The database comprises full details: most translation agencies are listed with agency name, contact person, e-mail address, URL, phone, fax, postal address, languages, profile etc - in xls format. Please click here for more details.

Did the companies from your translation agency database give you permission to list them?
All translation agencies from our database of translation agencies have either confirmed they wish to be listed or have registered directly through this portal.

Is your database of translation agencies up-to-date?
Our database is new, so your chance to get many new translation projects is very high, and the sooner you contact these translation agencies, the more projects you can potentially obtain. We filter agencies from time to time for dead/old addresses/agencies, and we keep adding new translation bureaus all the time (latest upgrade was June 2009). And you will have the opportunity to obtain the future updates after you purchase the database.

Can I buy your translation agency database only with those agencies which offer certain language combinations?
As majority of translation agencies offer various language pairs, and usually strive to offer as many language pairs as possible, we do not create databases on the language basis. Instead, we offer databases created on geographical basis.

Do you offer a money-back guarantee for the purchase of your database of translation agencies?
If you have contacted majority of the agencies from the database, and no translation agency responded positively to your language service offer, and you have made no use of the database, you are offered FULL REFUND of the amount paid. The refund conditions can be found here.

Is your database of translation agencies useful for translators from anywhere in the world?
Yes, we believe the database is an important tool for freelancers from all over the world. Although the majority of the translation jobs come from US and Europe, majority of them can be undertaken remotely.

When and how will I receive the database of translation agencies?
Usually, within 2-3 hours after receipt of your payment, we will send you the database by e-mail. (Sometimes order processing can be delayed for up to a couple of days due to various reasons like force majeure, overwork, holidays etc).

Do you offer alternative payment methods for your databases/services?
If you experience difficulties with BMT Micro online secure purchase, you can use our alternative payment methods: bank wire transfer to our account, PayPal, personal or company check, cash sent by registered mail, MoneyGram or Western Union money transfer and other convenient ways of payment. To pay by these means, please e-mail us and we will provide you with further instructions. Find more details at: www.TranslationDirectory.com/jobs.htm

What is the difference between "Database of translation agencies, all countries - Freelancer Licence" and "Database of translation agencies, all countries - Corporate Licence" please?
The database is the same, but the freelancer version includes a single-user database license, which can't be used by a legal entity (a company). The corporate license grants permission for the database to be used by a legal entity (a company) - by all its members/employees on behalf of the company.

Who buys TranslationDirectory.com databases? What are your customers?
Please find some details about our customers at www.TranslationDirectory.com/customers.htm

I need the list of translation agencies with bad payment practices, but I can't find it at TranslationDirectory.com. Where is it?
Please carefully read the information at www.TranslationDirectory.com/non-payers.htm

How can I submit my article to you to be considered for publishing at your portal?
Please read details at www.TranslationDirectory.com/articles_for_translators_submission.htm

I wish to advertise my services at TranslationDirectory.com. How much does it cost?
Please click here to read details about advertising with us.

How often will I receive your free newsletter?
Currently, our newsletter is sent out fortnightly, but we reserve the right to change the frequency without any prior notice.

How can I change the email address that is registered on your mailing list?
Just send us your "unsubscribe" request, and then re-subscribe from your new e-mail address at www.TranslationDirectory.com/newsletter_for_translators.htm

We wish to employ translators proficient only in certain languages / areas of expertise. Can you make us a selection from your database?
Unfortunately, we can't select translators for you, you can order only the full database of freelance translators (resumes). You can do that at: www.TranslationDirectory.com/translators.htm

I encounter problems and/or have questions about my online secure order, whom do I contact?
You can get assistance by contacting the BMT Micro customer support center.

How long does it take for a person's name to show up on the translator directory?
It may take several weeks before new profiles get uploaded to the directory. We thank you for your patience.

How do I list other language pairs in my profile?
Please make new submissions using the translator registration form. Please make one submission per language pair. We will create separate profiles for each language pair.

I need more translation jobs. How do I get them through your portal?
Please visit our free translation job board and please consider using our database of translation agencies.

I would like to change some details in my profile, but I can't find a way to do that. Please let me know how this works.
To update your details in the translator directory and in the database of freelance translators, please simply submit your new profile through the registration form. Please note that your profile will not be changed immediately - it may take several weeks before the update takes place on the server. Thank you for your patience.

Translation agencies are welcome to register here - Free!

Freelance translators are welcome to register here - Free!

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