Forum for Translators: Re: user with such name or password not found

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Forum for Translators: Re: user with such name or password not found

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Re: user with such name or password not found [Reply to this message]
Sender: Sandy Mouriki 08-10-2023 15:08

Whenever I try to login this message appears. Also, when I try to change/retrieve my password, I get an error message with bad activation code and link expiring, either I click on the link from my hotmail address, or I click on the link from my gmail address.
Can you fix these issues, please?
Best regards,
Looking forward to receiving a prompt answer and reply from you.
Best wishes.

Re[2]: user with such name or password not found [Reply to this message]
Sender: TranslationDirectory.com 09-10-2023 07:25

Dear Sandy,

Thanks for your inquiry and sorry for the troubles.

Outlook Safelinks distorts the password reset links, so please use your gmail account to receive the link.

And please click it once - if you had clicked the same link from your hotmail account already, it would not have worked in your gmail account any more.

Please try again:

https://www.translationdirectory.com/translators/account/reset_password.php

Does it work?

Re[2]: user with such name or password not found [Reply to this message]
Sender: Sandy Mourikis 17-10-2023 07:26

I clicked once the link to retrieve my password from my gmail.com account, and still the same message appears :"bad activation code-the link has expired, request it again-"!!!!
Could you please fix this issue as soon as possible?
Best regards,
Mrs. Mourikis.

Re[3]: user with such name or password not found [Reply to this message]
Sender: TranslationDirectory.com 17-10-2023 07:29

Dear Mrs. Mourikis,

Thanks for your inquiry and sorry for the troubles.

Please check the new reset link in your gmail account.

Did it work this time?

Re[4]: user with such name or password not found [Reply to this message]
Sender: Sandy Mourikis 17-10-2023 07:36

So sorry, but it does not work -AGAIN-!!!!>>I clicked once the link to retrieve my password from my gmail.com account, and still the same message appears :"bad activation code-the link has expired, request it again-"!!!!

Could you please fix this issue as soon as possible?
Best regards,
Mrs. Mourikis.

Dear Mrs. Mourikis,
Thanks for your inquiry and sorry for the troubles.
Please check the new reset link in your gmail account.
Did it work this time?

Re[5]: user with such name or password not found [Reply to this message]
Sender: TranslationDirectory.com 17-10-2023 07:41

Could you please fix this issue as soon as possible?
Best regards,
Mrs. Mourikis.

Dear Mrs. Mourikis,
Thanks for your inquiry and sorry for the troubles.
Please check the new reset link in your gmail account.
Did it work this time?

Dear Mrs. Mourikis,

Sorry for the troubles!

Maybe your mouse makes double clicks...

We have sent you an email.

Please check your e-mail and reply if everything is fine now.

Re[4]: user with such name or password not found [Reply to this message]
Sender: Sandy Mourikis 17-10-2023 07:40

Nope, not even this second link you sent does not work -AGAIN-!!!