Forum for Translators: Re: help logging in

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Forum for Translators: Re: help logging in

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Re: help logging in [Reply to this message]
Sender: Colleen Mary Henshaw 03-07-2022 14:13

Hi, sorry for this ridiculous question but I am having trouble logging in. There is only the option for a forgotten password, not a login. I tried registering again but since my email is already registered it's not allowing me to do it. Any help would be greatly appreciated!

Re[2]: help logging in [Reply to this message]
Sender: TranslationDirectory.com 04-07-2022 16:53

Hi,

Thanks for your inquiry and sorry for the delay and confusion.

Just enter your e-mail address in the field here and press submit:

https://www.translationdirectory.com/translators/account/reset_password.php

Can you see the login?

We're happy to serve you!

Sincerely,

TranslationDirectory.com

__________________________________

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Re[3]: help logging in [Reply to this message]
Sender: Andreia Pereira 05-07-2022 16:25

I requested to reset my password, but the link on the email that you sent always returns the message: "Bad activation code - Your code is expired, request it again"

Re[4]: help logging in [Reply to this message]
Sender: TranslationDirectory.com 05-07-2022 16:42

I requested to reset my password, but the link on the email that you sent always returns the message: "Bad activation code - Your code is expired, request it again"

Dear Mrs. Andreia Pereira,

Thanks for your inquiry and sorry for the troubles.

Please try again and make sure you're clicking the link in the latest message from our server:

https://www.translationdirectory.com/translators/account/reset_password.php

Does it work?

Re[5]: help logging in [Reply to this message]
Sender: pierpaolo rizzo 26-07-2022 19:45

I have the same problem and the link provided to Mr. Pereira doesn't seem to solve it.
Please advise

Thanks>>I requested to reset my password, but the link on the email that you sent always returns the message: "Bad activation code - Your code is expired, request it again"

Dear Mrs. Andreia Pereira,
Thanks for your inquiry and sorry for the troubles.
Please try again and make sure you're clicking the link in the latest message from our server:
https://www.translationdirectory.com/translators/account/reset_password.php
Does it work?

Re[6]: help logging in [Reply to this message]
Sender: TranslationDirectory.com 27-07-2022 12:49

I have the same problem and the link provided to Mr. Pereira doesn't seem to solve it.
Please advise

Hello,

Thanks for your inquiry.

Your login is ppaolo. A letter with instructions has just been sent to e-mail(s) in your profile. Please follow the link in this letter for password restoring procedure.

Does that help?

Sincerely,

TranslationDirectory.com

Re[7]: help logging in [Reply to this message]
Sender: pierpaolo rizzo 27-07-2022 12:58

It does not work. Same message. "Your code is expired, request it again"

Re[8]: help logging in [Reply to this message]
Sender: pierpaolo rizzo 27-07-2022 12:59

It does not work. Same message. "Your code is expired, request it again"

Re[9]: help logging in [Reply to this message]
Sender: TranslationDirectory.com 27-07-2022 13:24

It does not work. Same message. "Your code is expired, request it again"

Alright, please check your e-mail - we will send details there.

Re[10]: help logging in [Reply to this message]
Sender: pierpaolo rizzo 27-07-2022 13:37

Same thing with the last link you sent: "Bad activation code
Your code is expired, request it again". Not working. Please solve this issue ASAP cause it's making me miss work. Thanks.

Re[11]: help logging in [Reply to this message]
Sender: TranslationDirectory.com 27-07-2022 13:47

Same thing with the last link you sent: "Bad activation code
Your code is expired, request it again". Not working. Please solve this issue ASAP cause it's making me miss work. Thanks.

We sent you an e-mail with full details, please check and reply.

Re[3]: help logging in [Reply to this message]
Sender: Shasikala Samuel 01-02-2023 07:11

Hi

I had login issees, hence tried to reset password but keep getting 'Bad activation code' message even after serveral attempt.

Please help. The link shared in this forum does not solve the issue.

Re[4]: help logging in [Reply to this message]
Sender: TranslationDirectory.com 01-02-2023 10:02

Hi
I had login issees, hence tried to reset password but keep getting 'Bad activation code' message even after serveral attempt.
Please help. The link shared in this forum does not solve the issue.

Hi Shasikala,

Thanks for your inquiry and sorry for the troubles. Outlook sometimes distorts links so that password reset links do not work. Can you turn off that feature? If not, please let us know and we will reset the password for you.

Re[5]: help logging in [Reply to this message]
Sender: Shasikala Samuel 01-02-2023 10:32

Please reset the password for me

thank you

Re[6]: help logging in [Reply to this message]
Sender: TranslationDirectory.com 01-02-2023 11:18

Please reset the password for me
thank you

No problem, we have reset the password for you - please check your e-mail.

You can change the password in your account later.

Go to login page:
https://www.translationdirectory.com/translators/account

Does that help?

Re[7]: help logging in [Reply to this message]
Sender: Shasikala Samuel 01-02-2023 11:21

Sorted out. Thank you very much for your support

Re[8]: help logging in [Reply to this message]
Sender: TranslationDirectory.com 01-02-2023 11:40

Sorted out. Thank you very much for your support

Good, and you're very welcome, Shasikala!

Re[5]: help logging in [Reply to this message]
Sender: Mikael 14-12-2023 10:46

I have the same issue with bad activation code. Can you help me reset my password please?

Best regards

Mikael

Re[6]: help logging in [Reply to this message]
Sender: TranslationDirectory.com 14-12-2023 18:31

I have the same issue with bad activation code. Can you help me reset my password please?
Best regards
Mikael

Dear Mikael,

Thank you for your inquiry and sorry for the troubles!

Is is possible Outlook Safelinks is distorting the password reset links.

Your password has been successfully changed - please check your e-mail.

Re[2]: help logging in [Reply to this message]
Sender: AlexandraMarinou 06-05-2023 14:06

Hello, I have been having trouble logging in. I completed the registration process, but the verification email leads me to home page with the message code is expired, request it again. Could you please help me?

Re[3]: help logging in [Reply to this message]
Sender: TranslationDirectory.com 06-05-2023 15:07

Hi Alexandra,

Sorry for the troubles.

We have just sent you instructions by e-mail, please check.

Re[4]: help logging in [Reply to this message]
Sender: Rsatta 14-12-2023 12:49

Hello, I've had the same message when I try to confirm my registration. Bad activation code, code expired.

Re[5]: help logging in [Reply to this message]
Sender: TranslationDirectory.com 14-12-2023 18:36

Hello, I've had the same message when I try to confirm my registration. Bad activation code, code expired.

Dear Mr. Satta,

Thank you for your inquiry and sorry for the troubles.

It is possible your mouse makes a double click, so the reset link becomes expired.

Please check your e-mail and find a message from TranslationDirectory.com