Re: Non-payers, part 2
MY COMPLAINT AS SUBMITTED TO THE CEO, TRANSLATIONS DIRECTORY AGAINST
THE NON - PAYMENT BY THE OUTSOURCER, ALIES LANGUAGE SOLUTIONS PVT. LTD, BANGLORE, INDIA
Dear Sir
Greetings !
The following outsourcer has broken our agreement and has not paid me on time:
1. Outsourcer's name, contact persons, postal address, ALL e-mail addresses, website (if any).
Name : Alies Language Solutions Pvt. Ltd
Contact Person Details -
Name : Mr. Khan
Designation : Project Manager, Business Development
Correspondence Address : Alies Language Solutions Pvt. Ltd.,
# 711, 9th Main Road, 4th Block,
Koramangala, Bengaluru - 560 034.
Direct Line : + 91 80 32019838
Mobile : +91 - 9986434878
Address : Head Office:
Alies Language Solutions Pvt. Ltd
# 16th 2nd Floor, KHB Main Road,
R.T. Nagar, Bangalore - 560 032,
India
E-Mail 1 : info@alieslanguagesolutions.com
E-Mail 2 : trans@alieslanguagesolutions.com
E-Mail 3 (Also the G-Talk Id) : alieslanguagesolutions@gmail.com
Website : http://www.alieslanguagesolutions.com
2. Job number (if the job was posted at TranslationDirectory.com)
- Yes it was. The outsourcer had contacted me through Translations Directory however I do not remember the Job Number.
3. Did you meet the deadline?
- Yes the translated work was submitted 1.5 hrs before the mutually agreed deadline.
4. Did the outsourcer complain about the quality of your work?
- No there was no complaint from the outsourcer's side. I had personally mailed to ask if the translation was as per their expectation.
5. Was payment delayed or not received at all?
- I have not received the payment at all.
6. What did the agency answer to your inquiries about payment?
- On asking for the payment they simply did not respond to my mails and hanged the phone down whenever I called. Also after the time period as confirmed by the outsourcer to make my payment got over, I had e-mailed them politely mentioning about the legal consequences this may lead to. I had also mentioned to them that if this unprofessional behaviour continues, I would use my power of a freelance writer/journalist and write about them in newspapers & social media. In return the outsourcer started making fun of me by saying that I am making such a fuss and now they will deliberately delay my payment. I tried to make them understand that by not paying they are causing me financial strain. They started making claims that they have made the payment and mentioned a cheque number as well. However the payment is not reflecting in my bank account and on asking for the scanned copy of the receipt, they are simply ignoring my request and mentally harassing me with their comments.
7. Would you work for this outsourcer again?
- No I will not work for this translator again and I would suggest the same to my fellow translators. Along with not paying my money, the outsourcer exhibited unprofessional and unethical behaviour causing financial strain and mental harassment.
The outsourcer also mentioned that they do not care if I lodge a complaint with the Translations Directory. I sincerely hope that appropriate action will be taken against this outsourcer
Thank you in advance for your cooperation.
Regards
Saumya Sharma (India)
Read the whole topic
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