The Top 10 Ways To Grow Your Small Business
By
Jim Estill,
the
Founder of a Computer Distribution Company (EMJ)
jime[at]synnex.com
http://jimestill.blogspot.com/
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I
started my company (EMJ) from the trunk of my car
(and it was a small trunk so that’s a small business).
I grew EMJ to $375,000,000 in sales prior to selling
it to SYNNEX. I am now CEO of a $1 billion business.
Many
of our most important customers are small business
people. I make a study out of what makes them successful
and what pitfalls they need to avoid. From this study,
I came up with the following list of the Top 10 Ways
to Grow your Small Business:
1
– Know yourself. Do a SWOT analysis. What are your
Strengths, your Weaknesses, the Opportunities and
the Threats? Examine and understand each. In every
strength there is a weakness and in every weakness
there is a strength (e.g. you are small so lack financial
clout, the advantage is by necessity you will be more
creative). The better you know yourself the more successful
you will be. By knowing yourself you not only know
your areas of opportunity, you know what areas to
avoid.
2
– Set goals. This sounds almost too simple but many
people and businesses do not set goals. Goals can
keep you focused on where you want to go and how you
need to get there. Set specific measurable goals with
timelines and track progress towards them. Set goals
in areas that you know you can win (if you did the
SWOT in 1, you will know those areas).
3
– Grow within profitability. Often I see companies
who set the goals like I speak about in point 1 and
grow their expenses in anticipation of sales only
to find the sales do not materialize at the level
they thought. Sell first then add overheads.
4
– Sell more to your existing customers. Look at what
they buy from other sources that you might be able
to sell them. You already have the relationship with
your customers. You are already spending the time
to service them so your incremental cost is quite
low. For example, if you supply them with toner cartridges,
it is easy to sell them some printers or other hardware
or software.
5
– Sell to more customers. You obviously have something
worth buying or you would have no customers. What
other customers might use this service. Then market
and sell to that audience – email, mail, fax, advertise,
call, visit, etc. Ask your existing customers for
referrals. Sell in a larger geographic area. Take
the knowledge and systems you have to broader areas.
Warning on this – the grass is not always greener.
It costs more to sell in markets further away. You
can lose your advantage.
6
– Grow your people. What I have consistently done
is to look at what I do and figure out who can do
it (in many cases better than I can). By learning
to delegate, I have been able to not only grow myself
but grow my people and my company.
7
– Create a change culture in your company. People
need to be told that things change. Yes, I wish for
the good old times but without change, we would not
grow. There is an expression “if you do what you always
have done, you will get what you have always got”.
The Jim Estill variation on this is “if you do what
you have always done (even if it was successful),
you will go bankrupt”. Set a goal to do something
new every month.
8
– As one of my heroes, Thomas Edison said, “good things
come to those who hustle while they wait”. In business,
speed wins. Companies and people with a high sense
of urgency win. If you do not have this in your company
– create it. Set deadlines. Set goals. Do it now.
This can be one area that small business can beat
big business.
9
– Focus on learning. People and companies that learn,
win. This ties into point 7. You need to be a life-long
learner. Spend part of your time on learning. Develop
a habit of constant learning.
10
– I am a big believer in the good use of time. If
you know your goals and focus your time appropriately,
you will grow. I study time and constantly polish
my time systems.
About the Author: Jim Estill is founder
of a computer distribution Company (EMJ) that sold
to SYNNEX. He now runs a $1 billion division of SYNNEX
selling HP, Acer, Lexmark, Microsoft, Toshiba, Epson
etc. His CEO Blog can be viewed at http://jimestill.blogspot.com/.
Source:
www.isnare.com
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