Collecting Past Due Accounting:
Be A Bulldog With Those Past Due Invoices
By Jim Finucan,
© Tiare Publications Group
info@tiare.com
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Make
no mistake – if you forget about that past due invoice,
so will the guy who owes it to you!
Professional collectors have an advantage
over the in-house commercial collection agent in the
technology they use. They work from highly sophisticated
systems that dial collection calls automatically,
identify and track an outstanding bill and program
it for frequent phone follow-up. There is no way an
outstanding bill gets overlooked.
But you don't need a $30,000 dialer
to give voice to your bill, just a little self-discipline.
Force yourself to get into the habit of making calls
to the debtor every day, and do not give up! Call
the debtor at different times of the day; vary your
style, voice and pitch. When you run into a really
tough situation you need to act like a bulldog. Turn
up the intensity as needed.
Call anyone and everyone in the company
that you have a number for.
Assume your conversation will be the topic of discussion
in a meeting – it will if your call is firm and unusual
enough. If all you can reach is someone's voice mail,
utilize it as a last resort.
If you reach the CEO make your message something like
this:
"Donny, you're not going to make
it to the cover of Time unless you start returning
call from people to whom you owe money. With all this
corporate scandal in the news it's good to see that
you are a light of integrity in the business world.
Don't be afraid to return my call. My number is -----"
Sound tough? You bet! It had better
be tough and so had you. Let him have it, because
he is ripping you off, he's a thief. When he returns
the call he'll be upset and that's good, that's half
the battle. Hold your ground and state your position,
don't yield or settle for less than the balance in
full.
Jim Finucan is the author of "Past
Due" – a debt collection manual which teaches
you the inside techniques to get past the dances,
dodges and delays debtors use and even turn their
excuses to your advantage! More info at: http://www.tiare.com/pastdue.htm
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